Returns Policy | ProDog Raw
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  • Returns Policy

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    Please refer to our returns policy which is clearly laid out in our terms and conditions, section 10, items 10.1 – 10.10.

    This can be found here –


    4 responses to “Returns Policy”

    1. hana.g says:

      Is there a policy of returning the insulation packs to you.
      Please reply to

    2. hellokitty80_1 says:

      Do we need to pay fir postage when returning the liners? It would be so much easier if on the delivery date we leave the box pack with the liners and the post man will collect t it on deliver of the food. But I know that’s not possible. I was trying g to find info and it looks like we have to pay fir postage. Is this correct?

      • ProDog says:

        Hi there

        Yes, you pay the return postage and we then send you some treats in exchange.

        Kind Regards
        Team ProDog

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