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  • How do I Suspend or Cancel my Subscriptions?

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    Our subscription service is designed to be flexible to your needs. Should you wish to pause your subscription or cancel your subscription altogether we have you covered. 

    To pause/suspend your subscription 

    • Log in to your account
    • Go to your ‘Account’ page
    • Select ‘Subscriptions’ from the table on the left of your screen
    • Click on the ‘View’ button next to the subscription you want to pause / suspend
    • Click the auto renew toggle so that it turns grey and you will notice it now states “payment via manual renewal”, this means your subscription is now paused

     

    To cancel your subscription 

    • Log in to your account
    • Go to your ‘Account’ page
    • Select ‘Subscriptions’ from the table on the left of your screen
    • Click on the ‘View’ button next to the subscription you want to cancel
    • Click the ‘Cancel’ button next to ‘Actions’ and your subscription will be cancelled
    Previous How do I set up a subscription?
    Next How do I update my payment details?

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