Preparation & Handling
How long does it take to defrost?
This very much depends on whether you are defrosting a 500g pack or a 1kg pack. In most cases, it takes 4-6 hours to defrost at room temperature. We recommend leaving it in the fridge overnight. It will last 4 days if kept refrigerated. Do not refreeze. If a lesser amount is needed, decant it […]
How do I defrost the food?
To defrost ProDog Raw, leave it in the fridge overnight. It will last 4 days if kept refrigerated. Do not refreeze. If a lesser amount is needed, decant it from the frozen tray. Keep the remainder frozen. If, at feeding time, the dog’s meal is still partially frozen, you can still feed like this, it’s […]
Can I refreeze raw food?
Raw products will arrive frozen when delivered. If they have partially defrosted it is safe to freeze them straight away. If the product has reached room temperature then it can be stored at the bottom of the fridge for approximately 3 days. The meat should smell fresh and appetising. To defrost ProDog Raw, leave it […]