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25 Feb '21

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How do I reactivate a suspended or cancelled subscription?

Log in to your account Go to your ‘Account’ page Select ‘Subscriptions’ from the table on the left of your screen Click on the ‘View’ button next to the subscription you want to reactivate Click the ‘Reactivate’ button next to action

25 Feb '21

2 comments

How do I change when my subscription order is delivered?

  Log in to your account Go to your ‘Account’ page Select ‘Subscriptions’ from the table on the left of your screen Click on the ‘View’ button next to the subscription you want to change the delivery date for Click the ‘Change Delivery’ button next to actions You will be taken to a delivery preferences […]

25 Feb '21

1 comment

How do I make changes to the content of my subscription?

Log in to your account Go to your ‘Account’ page Select ‘Subscriptions’ from the table on the left of your screen To change the quantity of the items ordered: Under each item is a number in a box – change that number to the quantity required and click save quantities To add items to your […]

24 Mar '19

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How do I set up a subscription?

Setting up a subscription couldn’t be easier and there are 2 major benefits You save money. ALL subscribers receive 5% off their order You save time. Once your subscription is set up it you never need to waste time placing orders again Here is a step by step guide to setting up your subscription: Fill […]

24 Mar '19

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How do I update my payment details?

Log in to your account Go to your ‘Account’  page Click on ‘Payment Methods’ Select ‘Add New Payment Method’ Enter your new payment details into the form Click save  If you wish to you can also hit delete to remove your old card details from your account

24 Mar '19

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How do I change the address my order is delivered to?

Log in to your account Go to you ‘Account’  page Click on ‘Addresses’ Select ‘Edit’ under shipping address Enter the new address details in the form Click save address